Powering the Region – Pt. 1
Last year, Northeastern REMC, a local energy cooperative, came to us with a clear goal: improve member evaluation scores in a couple of key areas, especially ‘value delivered’ and ‘services offered’.
Here’s the thing: Northeastern REMC consistently delivers some of the best service and support around. The problem was not a lack of value or services, but a lack of awareness.
The solution? Better resources that the organization could use to educate their members online, in meetings, and as key parts of major presentations.
So in 2015, we partnered with Northeastern to create video content that would connect with their audience and highlight some of the tangible benefits of membership. These included member testimonials, as well as videos that more clearly describe basic services, like free energy consultations.
Check out the videos below to learn how Northeastern REMC works to power the region—and how we helped them educate their members and accomplish their goals.